Support

Specialists, seven days a week. Answers, right now.

Talk to a specialist

Nathan, ELTECH Specialist — replies on WhatsApp within minutes during opening hours.

How long does delivery take?

Orders placed before 2pm ship the same day. Delivery takes 1–3 business days nationwide, and it's free on orders over $100.

Do you accept trade-ins?

Yes — bring your current device in store or request a courier kit, and we'll credit its value against your new iPhone.

What warranty do I get?

12 months on new devices and 6 months on certified pre-owned, both handled locally by us — no shipping your phone abroad.

What is your returns policy?

Unopened products can be returned within 14 days for a full refund. Opened products are assessed case by case.

Are your products genuine?

ELTECH is an authorised reseller. Every product is genuine, serial-verified, and carries a full warranty.

Which promo codes are active?

ELTECH10 gives 10% off any order, and STUDENT gives 15% off with a valid student email.

Century Mall, Corner Nelson Mandela & Julius Nyerere, Table M1-19/09 (Upstairs), Harare, Zimbabwe